The only way to be the best is to constantly monitor and improve your performance. We always ask our clients whether we are meeting their expectations, and if there are any areas where we can improve our performance. And we’re delighted with the results of our customer satisfaction surveys to date.
Our philosophy is to build strong relationships with our clients, providing cost effective CSO solutions & adding value to ensure project success and repeat business.
Feedback from National Sales Manager
Q Based on your recent experience of Xcellin how satisfied are you with the service?
A Completely satisfied
Q In your view what value has Xcellin added to your business ( you may want to consider quality compared to price, return on investment, business benefit)?
A Significant value
Re the sales team;
“The new team have added some great experience, enthusiasm and contribution to Activa over the last 7 months. Many evaluations and business opportunities uncovered , which is adding to our existing business. The team have also worked well with the existing Activa team”
“Great service from a very professional team, always on hand to deliver what they promised. We would definitely use the services of Xcellin in the future”
Feedback from Regional Sales Manager, Health Care Company
Q How well do you think Xcellin understood your needs/requirements?
A Completely Understood
Q How would you rate our overall level of responsiveness and communication?
Q Are there any areas where our performance has been particularly strong?
A Delivering a well run assessment centre in a compressed time-frame